Low Risk - DIY Check OK

Fisher & Paykel Refrigerator Fault 26 (Ice Maker Motor Timed Out)

Fault 26 means the ice maker motor started its harvest turn but the gearbox never came back round to the start position, so the signal the controller waits for at the end of the rotation never arrived and the operation…

What Fault 26 Means

Fault 26 means the ice maker motor started its harvest turn but the gearbox never came back round to the start position, so the signal the controller waits for at the end of the rotation never arrived and the operation timed out. F&P's first action is to examine the gearbox and replace it if it has failed.

Common Causes of Fault 26

  • The ice maker gearbox has failed or jammed
  • Ice bridged across the tray blocking the ejector
  • An ice maker motor that no longer has the torque to complete a turn

🔧 One Safe Check You Can Try

Look for the simple mechanical explanation: cubes fused into a bridge across the tray, or a bin overfilled to the point that the ejector cannot sweep, will both stall a harvest without anything being broken.

⚠ Why You Shouldn't Go Further Than That

  • Unplug the refrigerator before freeing anything in the ice maker, because the mold heater and fill valve in there are live whenever the cabinet is on.
  • Chipping at jammed ice with a tool is how ejector arms and tray mouldings get broken, and neither is cheap to replace.
  • A gearbox that jams intermittently looks fine when warm on the bench and fails again as soon as it is cold, so the diagnosis has to be made in place.
  • The ejector and the tray are timed to each other; reassembled out of phase, the arm sweeps while the tray is still full and shears its drive.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Refrigerator Error Codes

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Behavior Not Matching What's Described Above?

If Fault 26 is showing up earlier than expected, coming with other warning signs, or you're just not sure, book a trained technician for a proper diagnosis.

FAQ

Fault 26 FAQ

Possibly, if that lump was the whole story. If the problem comes back within a few cycles, the gearbox is the more likely cause and should be looked at properly.

Slow use is the common reason - cubes sitting in the tray for a long time gradually fuse - and a defrost or airflow problem elsewhere in the freezer can make it much worse.

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