A DishDrawer doesn’t close the way a swinging dishwasher door does. Instead, closing the drawer partway engages a mechanism that draws it the rest of the way in and compresses the seal around all four sides before a cycle can start. When that process doesn’t complete, the drawer won’t run — and the cause is usually specific to that mechanism.
Check for an Obstruction Along the Seal
A dish rim, utensil handle, or serving tray that’s shifted during loading can catch on the seal path and prevent the drawer from drawing fully shut. Pull the drawer back open and check that everything sits well below the rim before trying again.
Look at the Rails
The drawer rides on a set of slides that need to move freely for the closing mechanism to finish its job. A rail that’s collected grime or a stray utensil that’s fallen into the track can create just enough resistance to stop the drawer short of fully latching.
Listen for the Motor Engaging
When you push the drawer to its starting position, you should hear or feel the closing motor take over and pull it the rest of the way. If nothing engages at all, the issue is more likely electrical than mechanical, and worth mentioning to a technician.
When It’s Time to Call
Clear rails, nothing blocking the seal, and the drawer still won’t latch or start? The closing mechanism itself has likely failed. Visit our Fisher & Paykel dishwasher repair page to book a visit.