Medium - Inspection Needed

Fisher & Paykel Induction Cooktop Er31 Error Code

Er31 means the control board has no valid configuration data on hand — it's missing the setup information it needs to know which model it's running and how its zones are supposed to behave.

What Er31 Means

Er31 means the control board has no valid configuration data on hand — it's missing the setup information it needs to know which model it's running and how its zones are supposed to behave.

Common Causes of Er31

  • A control board or induction module replaced without matching its configuration to this model
  • A firmware or memory fault caused by a power interruption
  • Boards or modules that were swapped between different cooktop or range models

🔧 One Safe Check You Can Try

Not a homeowner fix — loading the right configuration data requires a technician working through the proper service procedure for this exact model.

⚠ Why You Shouldn't Go Further Than That

  • F&P's service documentation specifically warns technicians away from moving control boards or induction modules between different units, precisely because that's what generates this and related configuration errors.
  • If the configuration data gets loaded wrong, a zone can end up operating on the wrong power profile entirely — a bigger problem than the fault it was meant to fix.
  • On most models, getting to the boards means opening up the electronics bay under the glass surface, a step that frequently costs owners the rest of their warranty.

Other Cooktop Error Codes

Related Guides

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FAQ

Er31 FAQ

No — F&P's guidance explicitly cautions against moving control boards or induction modules between units, since mismatched configuration data is exactly what causes this fault in the first place.

Rarely during normal use — it tends to appear only after a board's been swapped or serviced.

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