High - Stop Use, Call Now

Fisher & Paykel AquaSmart Washer Fault 240 (Hall Sensor Out of Order)

Fault 240 is documented as a hall sensor out of order or rotor position sensor problem, and F&P notes it is the same as previous hall errors - or that an incorrect rotor has been installed. The manual refers the…

What 240 Means

Fault 240 is documented as a hall sensor out of order or rotor position sensor problem, and F&P notes it is the same as previous hall errors - or that an incorrect rotor has been installed. The manual refers the technician back to the procedure for error 130 or to verifying the rotor.

Common Causes of 240

  • A failed hall or rotor position sensor
  • An incorrect rotor fitted during a previous repair
  • Corrosion or water damage at the sensor connectors

🔧 One Safe Check You Can Try

Unplug the machine and check the drum turns freely. Then, if the washer has had any motor work done, say so - an incorrect rotor is named in the documentation as a cause of this exact code.

⚠ Why You Shouldn't Go Further Than That

  • Unplug the machine before the stator area is reached, because it is a mains-fed part sitting directly behind the drum.
  • Fitting a rotor from another machine gives a magnet pattern the sensor cannot read correctly, which is a repair that creates this problem rather than curing it.
  • F&P's check uses a dedicated sensor tester, and an ordinary meter cannot verify the pattern the module is objecting to.
  • Rotor bolts are torqued to a specification, and one reassembled loose will wander out of position and reproduce the problem.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Washer Error Codes

Still Seeing 240?

Book a trained technician and get it diagnosed correctly the first time — no guesswork, no repeat visits.

FAQ

240 FAQ

It is a small device that detects the passing magnets in the rotor, which is how the module tracks the motor's position without any mechanical contact.

F&P lists it explicitly for this code, which tells you it happens often enough to be worth documenting.

Need a repair? We're ready to help. Call Now
Call Us Schedule