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Fisher & Paykel SmartDrive Washer Fault 164 (Brake Function Time-Out)

Fault 164 applies to SmartDrive phases 4 and 5. The module has been trying to brake for twenty seconds, and F&P notes that all spin loads should come to rest within ten - so something has gone wrong during braking…

What 164 (SmartDrive) Means

Fault 164 applies to SmartDrive phases 4 and 5. The module has been trying to brake for twenty seconds, and F&P notes that all spin loads should come to rest within ten - so something has gone wrong during braking that is preventing the bowl stopping in time. The primary source named is the wiring.

Common Causes of 164 (SmartDrive)

  • A motor harness problem interrupting the braking circuit
  • A connector not correctly applied at the motor or module
  • A rotor position sensor problem on Phase 5 machines

🔧 One Safe Check You Can Try

Unplug the machine and stop using it. A drum that takes twice as long as it should to stop is a safety matter rather than a performance one, and there is no owner-level check that changes that.

⚠ Why You Shouldn't Go Further Than That

  • Leave the machine unplugged and unused until it is inspected, because a drum that will not stop within its designed time is exactly what the lid lock timing is based on.
  • Measuring motor harness resistance between phases is the documented check, and it has to be done with the machine dead and connectors parted.
  • F&P names different parts for Phase 4 and Phase 5, so identifying the phase is part of the diagnosis rather than an afterthought.
  • Running further cycles to see whether it improves puts the same braking load through a circuit that has already failed to do its job.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Washer Error Codes

Still Seeing 164 (SmartDrive)?

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FAQ

164 (SmartDrive) FAQ

Because F&P states that a spin load should stop within ten. Taking twice that long means the braking system is not doing what the rest of the machine's safety timing assumes.

Treat it as not safe while this problem is present. Wait until the drum is visibly and completely still, and have the machine looked at before using it again.

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