What Fault 28 Means
Fault 28 is a data retrieval error following a loss of power. F&P gives an explicit instruction here: switch off the mains power supply to the dryer for at least ten seconds, and replace the motor control module if that does not resolve it.
Common Causes of Fault 28
- A power interruption during a data operation
- Data that could not be retrieved cleanly on restart
- A motor control module memory beginning to fail
🔧 One Safe Check You Can Try
Do exactly what the manual says - switch the dryer off at the breaker, wait at least ten seconds, and switch it back on. That is the documented remedy and it clears the recoverable version of this problem.
⚠ Why You Shouldn't Go Further Than That
- If the documented reset does not clear it, isolate the dryer at the breaker before the module is reached, since it sits on the mains circuit.
- A code that returns after every power cut is a memory problem rather than a one-off, and repeated resets only postpone the diagnosis.
- On a gas model, shut the gas supply off at the appliance valve before any work near the burner controls as well as isolating the electrical supply.
- A module fitted for this platform must match by exact reference, which matters more on a line no longer sold in the United States.
Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.