Medium - Inspection Needed

Fisher & Paykel AquaSmart Washer Fault 245 (SmartPump Stall)

Fault 245 is normally the result of the pump stalling during normal operation. F&P's check list is unusually detailed: stator winding resistance of 8.1 ohms plus or minus ten per cent per phase, drain hose not kinked, no more than…

What 245 Means

Fault 245 is normally the result of the pump stalling during normal operation. F&P's check list is unusually detailed: stator winding resistance of 8.1 ohms plus or minus ten per cent per phase, drain hose not kinked, no more than a one meter extension, head height under 2.4 meters, correct pump hood orientation, no lint blockage, and free movement of the flapper and impeller.

Common Causes of 245

  • A drain hose kinked, over-extended, or discharging too high
  • Lint or debris blocking the pump or its ports
  • A pump stator winding outside its specified resistance

🔧 One Safe Check You Can Try

Look at the drain arrangement first. A hose extended beyond a meter, or an outlet higher than about 2.4 meters, is outside what F&P specifies and will make the pump work far harder than it should.

⚠ Why You Shouldn't Go Further Than That

  • Unplug the machine and be ready for the water still in the tub before the pump is opened, since a pump area holds more than people expect.
  • The pump hood has a correct orientation, and one refitted the wrong way round restricts flow permanently.
  • Sharp debris collects around the impeller, so reaching in blind rather than with a light is how people get cut.
  • A winding measured against the wrong reference figure condemns a healthy pump, and F&P's number is per phase rather than across the motor.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Washer Error Codes

Still Seeing 245?

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FAQ

245 FAQ

It depends on the height. F&P sets an upper limit around 2.4 meters of head for this pump, and an outlet above that leaves the pump permanently working beyond its design point.

Yes - the specification allows a maximum of one meter of extension. Longer runs increase resistance and are a recognized cause of stalling.

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