Low Risk - DIY Check OK

Fisher & Paykel Refrigerator Fault 24 (Ice Tray Sensor Open Circuit)

Fault 24 belongs to the automatic ice maker. The probe that tells the control system whether the tray has frozen through is reading above 45,000 ohms - an open circuit, in F&P's terms - so the harvest cycle has lost…

What Fault 24 Means

Fault 24 belongs to the automatic ice maker. The probe that tells the control system whether the tray has frozen through is reading above 45,000 ohms - an open circuit, in F&P's terms - so the harvest cycle has lost the signal it waits for before it will tip a batch of cubes out.

Common Causes of Fault 24

  • The ice tray probe has gone open circuit
  • Its lead pulled or broken where the ice maker is serviced
  • A connector at the module not fully seated

🔧 One Safe Check You Can Try

Check the obvious non-problem first: an ice maker switched off at its own control, or a bin pushed in only part way, will also stop production, and neither is a repair.

⚠ Why You Shouldn't Go Further Than That

  • Disconnect the refrigerator before reaching into the ice maker bay, because the fill valve and tray heater in that bay are mains-powered.
  • The ice maker comes out as an assembly on a short loom, and pulling it beyond that loom parts the very lead being investigated.
  • A probe clipped back on at a different point on the tray reads a different temperature and holds the harvest cycle just as effectively as a broken one.
  • Getting the tray back level matters more than it looks - a tray that sits off level overfills at one end and leaves ice welded into the mold.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Refrigerator Error Codes

Related Guides

Behavior Not Matching What's Described Above?

If Fault 24 is showing up earlier than expected, coming with other warning signs, or you're just not sure, book a trained technician for a proper diagnosis.

FAQ

Fault 24 FAQ

It is one of the possibilities. Without a usable tray temperature the cycle will not harvest, so production stops even though the fill side is working perfectly.

Yes. This problem is confined to the ice maker, so cooling, defrost and the compartments themselves carry on as usual.

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