What 25 (SmartDrive) Means
Fault 25 belongs to the Phase 5 Intuitive models, which carry an LCD rather than a simple LED console. The Intuitive display module has detected a problem with the LCD itself, and F&P's documented action is replacement of the display module.
Common Causes of 25 (SmartDrive)
- A failed LCD panel in the display module
- A connection problem between the LCD and its driver
- Moisture behind the console affecting the display
🔧 One Safe Check You Can Try
Switch off at the wall for a minute and back on, since initialisation runs at every power-up. Note whether the screen is blank, garbled, or partly lit, because each describes a different failure to a technician.
⚠ Why You Shouldn't Go Further Than That
- Unplug the machine before the console is opened, because the display assembly shares its housing with mains-fed wiring.
- The LCD and its driver come as one display module on these machines, so there is no separate screen to fit.
- Console fascias are bonded at the edges, and levering one off leaves marks that do not come out.
- Intuitive display modules are specific to their phase, which matters on a platform this old where substitutes are tempting.
Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.