Medium - Inspection Needed

Fisher & Paykel AquaSmart Washer Fault 26 (Detergent Valve Problem)

Fault 26 belongs to the dispensing system rather than to the main water inlet. AquaSmart machines route detergent, fabric softener and bleach through separate color-clipped valves, and the module has read the valve diagnostic circuit and concluded that the detergent…

What 26 Means

Fault 26 belongs to the dispensing system rather than to the main water inlet. AquaSmart machines route detergent, fabric softener and bleach through separate color-clipped valves, and the module has read the valve diagnostic circuit and concluded that the detergent valve - the one with the purple clip - is failing. F&P names an incorrectly connected harness or an open circuit coil as the likeliest causes.

Common Causes of 26

  • The detergent valve harness not correctly fastened, or pins bent in the connector
  • An open circuit detergent valve coil
  • A problem in the module's valve diagnostic circuit

🔧 One Safe Check You Can Try

Turn both taps off and unplug the machine, then look at the valve block behind the dispenser and confirm the purple-clipped valve still has its connector pushed fully home and square.

⚠ Why You Shouldn't Go Further Than That

  • Shut both taps and unplug the machine before the valve block is touched, because these are mains-powered solenoids mounted on live water connections.
  • The dispensing valves sit close together on one block, so a firm pull on one harness unseats its neighbors and turns one code into three.
  • Detergent residue creeps into these connectors and corrodes terminals that still look sound, which is why the harness is measured rather than eyeballed.
  • Replacing a valve block for a coil whose plug had simply worked loose is a common and entirely avoidable expense.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Washer Error Codes

Still Seeing 26?

Book a trained technician and get it diagnosed correctly the first time — no guesswork, no repeat visits.

FAQ

26 FAQ

No, and that distinction matters. The hot and cold inlet valve coils are codes 48, 49 and 50; code 26 is the dispensing valve that meters detergent into the wash.

F&P color-codes the clips - purple for detergent, yellow for fabric softener, red for bleach - so identification is straightforward once the panel is off.

It may run, but detergent will not be dispensed at the point the cycle intends, so wash results suffer even where the drum fills normally.

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