Medium - Inspection Needed

Fisher & Paykel Refrigerator Fault 14 (Low Ambient Heater Over-Current)

Fault 14 is the over-current counterpart to Fault 13 on the same low ambient heater: the module has measured more current flowing than the circuit should ever draw. F&P's table puts that down to a short in the heater or…

What Fault 14 Means

Fault 14 is the over-current counterpart to Fault 13 on the same low ambient heater: the module has measured more current flowing than the circuit should ever draw. F&P's table puts that down to a short in the heater or a heater that has failed internally.

Common Causes of Fault 14

  • A shorted turn inside the heater element
  • Damaged insulation letting the heater circuit find a path it should not have
  • A failed heater that now draws far beyond its rating

🔧 One Safe Check You Can Try

Stop at observation. If you can smell anything hot near the back of the cabinet, or the rear panel is warmer than it has ever been, say so when you book, because that changes how quickly the visit should happen.

⚠ Why You Shouldn't Go Further Than That

  • Unplug the refrigerator first and leave it unplugged, because an over-current problem on a mains element is exactly the condition you do not want to be poking at while it is energised.
  • An element drawing too much current and a switching device on the module that has failed closed produce the same reading, and telling them apart needs test gear.
  • Reconnecting a suspect heater to see whether the code returns puts the same over-current back through the module that flagged it.
  • Heater leads here are crimped rather than screwed, and a re-made crimp done without the right tool becomes the next hot joint.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Refrigerator Error Codes

Related Guides

Still Seeing Fault 14?

Book a trained technician and get it diagnosed correctly the first time — no guesswork, no repeat visits.

FAQ

Fault 14 FAQ

The module flags and acts on it precisely so it does not become one, which is the reason to leave the appliance unplugged rather than reset it and carry on.

Usually yes, though the technician will also want to check the module's switching side, since a failed switch can be what allowed the over-current in the first place.

Need a repair? We're ready to help. Call Now
Call Us Schedule