Medium - Inspection Needed

Fisher & Paykel AquaSmart Washer Fault 248 (SmartPump Top Up Problem)

Fault 248 is raised when more than six attempts have been made to top up the water level in the bowl during recirculation. The machine keeps finding the level lower than it should be and keeps adding water, and after…

What 248 Means

Fault 248 is raised when more than six attempts have been made to top up the water level in the bowl during recirculation. The machine keeps finding the level lower than it should be and keeps adding water, and after six goes it stops and records the problem. F&P's checks include the cap - its tightness, warping and damage - before the module.

Common Causes of 248

  • A pump cap loose, warped, or damaged
  • Water escaping the recirculation path
  • A level reading that does not match what is in the tub

🔧 One Safe Check You Can Try

Unplug and check that the pump cap is fully tightened and not distorted. F&P names it specifically here, and a cap that has warped or been cross-threaded lets water escape the recirculation path.

⚠ Why You Shouldn't Go Further Than That

  • Unplug the machine and expect standing water before the pump cap is disturbed, since the tub may still be holding a partial fill.
  • A cap over-tightened to cure a leak distorts and then leaks worse, which is the failure this check exists to catch.
  • Repeated top-ups mean the machine has been using far more water than it should, so leaving it running is expensive as well as unresolved.
  • The threads on these caps are coarse and easy to cross, and a cross-threaded cap will not seal again at any torque.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Washer Error Codes

Still Seeing 248?

Book a trained technician and get it diagnosed correctly the first time — no guesswork, no repeat visits.

FAQ

248 FAQ

They are related in spirit but different in detail. Fault 36 counts top-ups during agitate; 248 counts them during recirculation and points at the pump cap in particular.

Not necessarily. Water can escape the recirculation path back into the tub or the drain without ever leaving the machine.

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